At Naturemart we respect your privacy. We are committed to protecting your privacy at all times. The information we collect when you become a customer is used to process your orders and to provide a more personalized experience on our site. Our site uses a 128 bit encrypted SSL to increase the security of the buying process as well as our customers' personal details.
How Do We Use the Information We Collect?
When you become a Naturemart member, we ask you to fill out a form that requests your name, address and e-mail address. Your name and address information is used solely to process orders unless your prior consent is given. Certain Third Party Service Providers who perform important business functions on our behalf, such as: processing credit card transactions, fulfilling orders, delivering packages and sending emails are given access to customer data to perform these functions but are unable to use this data for any other purpose. If you consent to receive an email newsletter from us during the signup process we will contact you from time to time via email to provide news and information about our service.
Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not linked to any personally identifiable information.
The Google "Dart Cookie"
Naturemart employees respect the privacy of your personal information. All our employees are thoroughly trained to comply with our security policies at all times. Access to any customer's personal information is strictly restricted to dedicated personnel within our member services department. All passwords stored in our system are encrypted and our server security is reviewed regularly by our IT services personnel. All sensitive data transmission to and from our website is encrypted by 128 bit SSL.
Updating Your Personal Information
After becoming a Naturemart customer you may update your personal information at any time by clicking on the 'My Account' link at the top of any page, entering your user ID and password when prompted, and clicking the Edit Information button. The changes you make to your details will be reflected in our databases immediately. If you wish to deactivate your account, you may contact our member services group through the 'My Account' section, or the 'Contact Us' section.
Links To Other Sites
This Website contains links to other Websites. Please note that when you click on one of these links, you will be leaving the Naturemart site and entering another Website. These websites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
From time to time, if we have obtained your consent to do so, we may send out email newsletters alerting you that new products are available or for various promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, 3) to update you on your wishlist items and the rewards points you currently have stored with us, or 4) we need to contact you for administrative purposes such as winning a competition. Administrative e-mails will not contain promotional material. For the subscriptions and receiving of emails, we follow the opt in/out policy, included in each email sent in a link to unsubscribe from the mailing list. You are also able to manage subscriptions from the "Update My Information" link on the left bar while logged in.
Though we make every effort to protect our users' privacy at all times, we may have no alternative but to disclose personal information when required to do so by law enforcement officials wherein such action is necessary to comply with a court order or other legal process served on our company.
Periodically, competitions are run on our site. To enter these contests you need only to enter your ID and password and your guess. At the time of entry, you may decide if you wish to have your first name state and country posted on our site if you are the winner. Winner's names are NEVER shared with our customers without their consent.
If you have further questions about the privacy and security of your information, or would like to update or remove your details please contact us.
Level 1, 6 Redwood Drive
Mount Waverley, Victoria 3149