Shipping & Returns

Australia

Shipping is made via Australia Post eParcel, Couriers Please or Fastway all of which have full online tracking available.

 

The shipping price depends on the items ordered and which warehouses they are currently available in. The shipping price is shown on the checkout information page with a final combined shipping cost shown in checkout. As items can be combined the final shipping price will often be less than the total shipping costs shown on the product information pages.

 

Shipping Table*

Less than 0.5 KG $6.95
Greater than 0.5 KG less than 1 KG $9.95
Greater than 1 KG less than 2 KG $13.95
Greater than 2 KG less than 3 KG $14.95
Greater than 3 KG less than 4 KG $16.95
Greater than 4 KG less than 5 KG $19.95
Over 5 KG $24.95

 

* These shipping costs are approximate only and may vary depending on whether the item is a bulky/heavy item. All final shipping prices are clearly displayed at checkout prior to purchase.

 

Delivery usually occurs within 3-6 business days to major centers in West Australia, Victoria, New South Wales, ACT and Queensland.

 

Please allow a few days extra for orders to rural areas and major centers in NT, Tasmania and South Australia.

 

Tracking is usually available 24 to 48 hours after dispatch.

 

Refunds and Returns

Any problems with items you receive must be reported to us within 14 days of receipt. We guarantee money back refund without question if the product is defective in any way. Items must be returned in the original condition in which they were received.

 

If you have ordered the wrong product, then you can still return for a full refund but please note that the items must be unopened and unused. If there is any defect in the product on receipt then it may be returned to us for a refund at that time.

 

All other Countries

Tracked shipping is made via DHL Post eParcel.